Tenants

  • When can I schedule a showing?

    Please contact us to schedule a showing. In that initial contact we will do a quick 3-5 min pre-qualification and then will be happy to schedule your showing.

  • Who needs to fill out an application?

    Any adult over the age of 18 will fill out an application and pay the non-refundable application fee.

  • Do you run background checks?

    Yes. As part of your rental application, we will be requesting background checks from TransUnion that include a criminal, eviction, and credit history. 


    If you have any concerns about what may be on the background check, please discuss this with us prior to paying for the rental application.

  • Do you require a security deposit?

    Yes. The amount varies per rental and is also based on if any current move-in specials exist on the property you are looking to rent. Typically, the deposit is equal to 1 month’s rent but in limited circumstances can be permitted to spread over a 2-month period opposed to requiring 100% of it upfront.

  • How long is the lease term?

    Leases normally run for one year, sometimes with an option to renew.  Depending on the unit, we may be able to work with you on different terms.

  • How quickly can I move in?

    We will work to get you moved in according to the timeline that works best for you. Your move in date depends on the status of the property you will be leasing.

  • What does the tenant portal do?

    The Tenant Portal is an online tool provided for you at no cost. You will be able to:

    1. Pay your rent online.
    2. View your previous and upcoming payments.
    3. Add your renter's insurance information (if needed).
    4. Submit and track maintenance requests.

  • Why should I rent with you?

    We are committed to providing fair, accurate information on the condition of every property.


    We strive to ensure that all requests and questions are addressed in a fast, positive manner and to exceed your expectations. 


    We are ready to fulfill your property rental requests and assist you in every way possible.

  • If something is broken, will you fix it?

    We will always fix everything that is our responsibility as outlined in your lease agreement. 


    If there are any damages that are not covered, please let us know and we may have a contractor that we can recommend.

  • How often is rent due and how can I pay it?

    Rent is due monthly on the 1st of each month. Late and subject to a late fee at 12:01am on the 6th, and subject to eviction at 12:01am on the 11th.


    We offer numerous payment options including, ACH (ECheck), Credit or Debit Card (3.5% card fee applies) or you may drop off cash, money order, or check to our office at any time with after-hours payments being dropped in our onsite Rental Drop Box.

  • How do I access my Tenant Portal?

    If the tenant portal is enabled for your property, you will receive an automated invitation to your email. You can also click here to watch a video on using the portal.